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Integrating Fitness Components into a High School Physical Education Curriculum - 827008372591

  • Integrating Fitness Components into a High School Physical Education Curriculum
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  • Item #: 827008372591
Published: 2007
Author: Patrick McHenry
Length: 31
Type: DVD

Price: $37.46
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Product Description

Integrating a Comprehensive Delivery System for Consistent Customer Service reviews how health/fitness clubs can provide consistent service delivery throughout all member touch points. The DVD details how facilities can unlock the .connection lock. involved in offering inclusive service for all members. The DVD also explains how clubs can incorporate focus and intensity in their efforts to create the .wow. factor in their customer service approach. Among the topics covered: consumer sentiment index, trends in population health management, net promoter score, qualities of your team, why people leave, who are you hiring?, evaluation model, and sales. Produced in cooperation with the International Health, Racquet and Sportsclub Association (IHRSA).

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