Damaged Goods

Damaged or short shipments should be reported within 5 days of receipt. Damage to a shipping container must be noted with the carrier at time of delivery.

If a shipment arrives damaged:

• Note damage on the delivery bill and have the driver sign it, acknowledging the damage
• Contact WisdomKing.com customer service at: customerservice@wisdomking.com to start processing an insurance claim. Please refer to your oder number in your message
• Your damaged item will be replaced immediately at no cost to you

If damage is not obvious at time of delivery:

• Contact WisdomKing.com customer service at: customerservice@wisdomking.com within 5 days of delivery
• Save the container and merchandise for inspection
• Your damaged item will be replaced immediately at no cost to you

[back to top]

Back to: HOME Shopping Help