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Order Cancellation


If your order has not being shipped yet (including temporarily out of stock products) it can be canceled without any fees.

Custom made products, which need time to build, can also be canceled before being shipped. However, a cancellation fee of up to 45% may be charged depending on how much of the order has already been manufactured.

If your order was marked as "shipped" but you request cancellation and we are able to stop it and reroute it, you will be charged 6% of the total invoice amount to offset our merchant credit card fee.

For your cancellation, click here to get request form.


IMPORTANT: As many emails are blocked by anti-spam filters your order is not considered canceled until you receive from us a confirmation message. If you don't receive a confirmation message from us within 2 business hours most likely your email didn't reach us and you should cancel by calling toll free at 877-931-9693 during the business hours.

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Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication.

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